Privacy Policy
Last updated: September 29, 2026
Conflict Agility respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains the types of information we may collect through our online learning platform, why we collect it, and how it may be used.
1. Information We Collect
When you create an account, enroll in a course, make a purchase, participate in a learning experience, or communicate with us, we may collect information such as:
your name and email address;
account and enrollment information;
organization or workplace information that you choose to provide;
payment and transaction information;
course participation and progress information;
responses or information you voluntarily provide through course activities, forms, surveys, or communications; and
technical information associated with use of our online learning platform.
Payment information may be processed directly by third-party payment providers rather than stored by Conflict Agility.
2. How We Use Your Information
We may use personal information to:
create and administer your account;
enroll you in courses and provide access to purchased services;
process and maintain records of purchases;
communicate with you about your course, account, or participation;
provide customer support;
understand participation and improve our courses and learning experiences;
maintain the security and operation of our services; and
meet applicable legal, accounting, and regulatory requirements.
We will not sell your personal information.
3. Course Reflections & Personal Information
Some Conflict Agility learning activities may invite participants to reflect on experiences of conflict or apply course concepts to situations in their own lives or workplaces.
Participants should use their discretion when sharing personal, confidential, or sensitive information in course activities. Where possible, avoid including identifying or confidential information about other individuals.
Information submitted through the learning platform will be handled in accordance with this Privacy Policy.
4. Service Providers
We use third-party service providers to operate aspects of our courses and business. This includes Thinkific, which hosts our online learning platform, as well as payment, communication, videoconferencing, and other technology providers where applicable.
These providers may process personal information as necessary to provide their services and are subject to their own privacy practices and policies.
5. Organizational Enrollments
If an organization purchases or arranges course access for its employees, leaders, or other participants, the organization may provide us with basic information necessary to create participant enrollments, such as names and email addresses.
We do not provide an organization with the content of a participant's private reflections or course responses unless the participant has consented to that disclosure or disclosure is otherwise required or permitted by law.
6. Retention & Security
We take reasonable steps to protect personal information against unauthorized access, use, or disclosure.
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable business, legal, and record-keeping requirements.
No online system can guarantee absolute security.
7. Your Privacy Choices
You may contact us to ask questions about the personal information we hold about you or to request access to or correction of your personal information, subject to applicable law.
You may also contact us regarding the deletion of information where applicable, although some information may need to be retained for legal, financial, or legitimate business purposes.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our services or privacy practices change. The date at the top of this policy indicates when it was most recently updated.
9. Contact
For questions or concerns about this Privacy Policy or our handling of personal information, please contact:
Conflict Agility